Radzen won't open on MAC after last update

@pbotas You have the same issue as original post however on Windows? We had problem with installer after Electron upgrade however the issue was only on Mac and it was fixed already. The latest version works normally on every machine both Windows and Mac we have.

Yes. However, I managed to uncheck the "Check for Updates" menu before Radzen closed again, I don't know if it's related in any way. After a couple of times opening Radzen, it seems to be fine now. I't open for 3 minutes or so now.

The original issue described in this thread was about Radzen being unable to start on a Mac. This issue sounds different - if Radzen closes after a while then there might be indeed a problem with the autoupdate which we cannot reproduce. Can you attach the Radzen log file?

We upgraded Electron in 2.43.0 which required upgrading a lot of other dependencies (the autoupdate being one of those). We've spend the last week fixing regressions caused by this but there could be more that we have missed.

Sure:
log.zip (13.2 KB)

I did one more experiment here:

  • I completely uninstalled Radzen;
  • I installed version 2.40.0 that I found in my downloads folder;
  • It ran normal until now (2.40.0)
  • I waited for the system to update. I received version 2.43.1 and it opened without problems.
  • I ran a project to make sure everything was working. The project ran smoothly;
  • I closed Radzen and opened it again. It performed without problems;

I confirm this issue. Radzen 2.43.0 for Windows will fail to download the 2.43.1 update because of this issue: https://github.com/electron/electron/issues/21566

Long story short if you have Radzen 2.43.0 it will fail to start now that we shipped 2.43.1 :frowning: The solution is to manually download latest Radzen from our web site.

P.S. Upgrading Electron was never a pleasant experience. This time it is far worse though. Hope the security updates and performance improvements are worth it.

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Thank you @korchev, your team efforts bring the needed confidence.

i downloaded new version and still does not open on Mac Catalina

Hi There, not sure if i'm in the right tread, but i can't create a project.

I have a Macbook Pro MacOS Monterey. I have installed the app and SDK. But the app still tells me to installe SDK 6. Even in my windows environment. Im not sure what i can do at this point. Can someone help?

Thanks in advaced.

Etienne

What you have in the terminal when you execute dotnet โ€”version?

Hi Enchev,

It says dotnet is not found. :thinking: Not sure why

Ah i got is: 6.0.202

Radzen needs the dotnet command to be in your PATH. You may need to either restart your machine or manually add it to PATH so running dotnet --version in a terminal always works.

And how do i do that? Radzen keeps saying SDK 6.0 is not installed.

Within the terminal is says it's version 6.0.202. Even after restarting the system i cant create a project. The create button is not working.

I faced a similar issue on windows pc where I had .net preview installed. Removing dot net preview resolved the issue for me.

Im new to this, so im don't know what you mean by that. Is there some link to a how-to?

Hi everyone, on my macbook it keeps saying i need to install .net, but i have installed the latest version.
If i check within the terminal it find version 6.0.202.

I still can't create a project. Can you guys help me with this?

Thanks in advanced.

Here is how creating a new application works on latest macOS with .NET 6 installed.

net6-macos

Frankly we are not sure why the .NET version check isn't working for you. Can you attach a screenshot which shows the output of dotnet --version in a terminal window?

Hi korchev, here's the screenshot.

So it is exactly the same as in my case. I am sorry but we are out of ideas why this isn't working for you. Unfortunately there isn't any way to troubleshoot the issue any further.