The icons in the header of the HtmlEditor doesn't load for some users. Clearing browser data doesn’t help. I have experienced this issue a few times after being logged in for an extended period before loading the component with the HtmlEditor.
Hi @trd,
This would mean that the material icons font fails to load for some reason. If you can reproduce this problem always you can check with the browser developer tools why the font fails to load (check the network tab). Also make sure you are using an up-to-date version. In older versions locally installed Material Icons font would conflict with the one distributed with the Radzen.Blazor themes.
This is after a period of inactivity, and the issue was resolved by reloading the page. However, some users are still reporting that the HtmlEditor icons fail to load in any browser, even after clearing browser data
How about this one? If your users have a locally installed Material Icons font and you are using an older version there could be a problem. You can also ask your users to check if the font is being downloaded or not. Honestly this looks as some sort of network issue.