Deployment issue

Dominic_Lallemant · February 15, 2020, 8:29pm

I get this error after deploying my app to Azure "HTTP Error 503. The service is unavailable".
I deployed using the FTP and Zip methods but it makes no difference.

Any idea what I might be doing wrong.

here's the site https://eo-radzen.azurewebsites.net/
and here's the error detail from Chrome
"favicon.ico:1 GET https://eo-radzen.azurewebsites.net/favicon.ico 503 (Service Unavailable)"

korchev · February 16, 2020, 5:55am

Hi @Dominic_Lallemant,

This error indicates a server-side problem which is not server error 500 (some exception). 503 is more serious - the server process probably failed to start altogether. I suggest to check Azure's logs. Also make sure .NET Core 2.2 or 3.1 is installed and IIS support enabled.

Dominic_Lallemant · February 18, 2020, 9:21am

Thanks Korchev
I'm still struggling to deploy my application to Azure. Here's the output details if the IIS Deployment. I am happy to email you my publish profile as I would like to get this resolved as soon as possible.

dotnet: Restore completed in 48.31 ms for C:\Data\Radzen\EasyOrderAngularCSharp\server\project.csproj.

dotnet: project -> C:\Data\Radzen\EasyOrderAngularCSharp\server\bin\Release\netcoreapp3.1\server.dll

dotnet: project -> C:\Data\Radzen\EasyOrderAngularCSharp\server\bin\Release\netcoreapp3.1\server.Views.dll

dotnet: project -> C:\Data\Radzen\EasyOrderAngularCSharp\server\bin\Release\netcoreapp3.1\publish\

radzen: Server application prepare for publish done in 10376ms.
radzen: Building Angular application in production ...
ng-cli:
Date: 2020-02-18T09:13:43.259Z
Hash: e897fa57e0477b433c98
Time: 210234ms
chunk {0} runtime.26209474bfa8dc87a77c.js (runtime) 1.41 kB [entry] [rendered]
chunk {1} es2015-polyfills.25c9f615a0dff27cb0f7.js (es2015-polyfills) 56.6 kB [initial] [rendered]
chunk {2} main.f01375f622b9f0b203f3.js (main) 6.62 MB [initial] [rendered]
chunk {3} polyfills.f0ca0b9ccd5a7ba93b23.js (polyfills) 153 kB [initial] [rendered]
chunk {4} styles.339701c580bfbeb811b6.css (styles) 162 kB [initial] [rendered]

ng-cli:
WARNING in ./node_modules/@angular/core/fesm5/core.js 18325:15-36

WARNING in ./node_modules/@angular/core/fesm5/core.js 18337:15-102

WARNING in budgets, maximum exceeded for initial. Budget 6 MB was exceeded by 1010 kB.

radzen: Angular application production build done in 216063ms.
radzen: Deploying...
radzen: Reading connection strings
radzen: Saving connection strings in appsettings.json
radzen: Creating temporary deploy folder
radzen: Copying client app to deploy folder
radzen: Copying server app to deploy folder
radzen: Syncing deploy folder with server
msdeploy: Error: Could not complete the request to remote agent URL 'http://eo-radzen.scm.azurewebsites.net:443/MSDEPLOYAGENTSERVICE'.
Error: The underlying connection was closed: An unexpected error occurred on a receive.
Error: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
Error: An existing connection was forcibly closed by the remote host

msdeploy: Error count: 1.

korchev · February 18, 2020, 10:23am

Are you trying to use IIS deploy with Azure? This probably won't work. We recommend either ZIP or FTP deploy to Azure. Some network configurations prevent FTP connections so ZIP is the better choice..

korchev · February 18, 2020, 7:03pm

The application looks fine. I was able to run it an it displayed the login screen successfully. Couldn't go beyond that as connecting to the database fails - my IP isn't allowed.

You can test deploy.zip easily:

Unzip it somewhere
Open command prompt and go to that directory
Run dotnet server.dll

If everything is right you will see:

Now listening on: http://localhost:5000
info: Microsoft.Hosting.Lifetime[0]
Now listening on: https://localhost:5001

And you can open http://localhost:5000 in your browser.

The error you are getting is described in this issue. Probably .NET Core 3.1 is still not enabled in your Azure Web App. This post shows how to deal with that (check the Runtime options).

Dominic_Lallemant · February 22, 2020, 10:02pm

Has anyone been able to publish their Radzen project to Azure? I'm still working on this.

korchev · February 23, 2020, 7:52am

Yes, a lot of Radzen users deploy their applications to Azure. I still think that the problem you have is due to .NET Core 3.1 not being installed on your Azure instance. You can try creating a .NET Core 2.2 application in Radzen and see if deployment succeeds.

joshbooker · February 23, 2020, 6:01pm

Most likely true. At present, I believe all Azure regions have 3.1 runtime, but only a few regions have the 3.1 SDK. This mean:

you must add the 3.1 runtime extensions to your app service and
manual deploy is only option

Here you can see the .Net Core support by region.
https://aspnetcoreon.azurewebsites.net

FWIW, Even though northcentralus shows both 3.1 runtime and SDK, my deploys don't work there.

The best thing to do for easy deploy is to make a 2.2 app in Radzen.

Deploy info: https://wakeupandcode.com/deploying-asp-net-core-3-1-to-azure-app-service/#runtime-options.

HTH,
Josh

joshbooker · February 23, 2020, 7:16pm

Typically, I find the easiest way to deploy to Azure is via github. That way I'm forced to enable source control in my RadZen project and once setup, I don't have to deploy via the portal. Below is a file with commands I use to do this from vscode terminal.

The short version, assuming you have your AppService all setup via the portal and deploy creds are set:

    curl -X POST -u <DeployUser> --data-binary @"deploy.zip" https://<AppName>.scm.azurewebsites.net/api/zipdeploy

This is a command line way to to do zip deploy. Basically the same as dragging deploy.zip to your site:
https://<AppName>.scm.azurewebsites.net/ZipDeployUI

gist.github.com

https://gist.github.com/joshbooker/361f03e905bdafa5fe9ed7b8778228a8

azGit.cmd

#git.cmd

git config --global user.name "joshbooker"
#git config --global user.email a@a.com

git config --list

git init                                                           // start tracking current directory
git add -A                                                         // add all files in current directory to staging area, making them available for commit
git commit -m "initial commit"                                     // commit your changes

This file has been truncated. show original

HTH,
Josh

joshbooker · February 23, 2020, 8:29pm

PS. I noticed improved Azure deploy is on RadZen short term roadmap. Please consider az cli and git techniques like above.

Thanks!

Dominic_Lallemant · February 23, 2020, 9:56pm

Awesome, thanks for your help.

Dominic_Lallemant · February 24, 2020, 12:04am

I'm still having an issue with running my site.

This is what I get from the "Diagnose and solve problems" section when I click "Webapp Down"

It mentions the issue is with the "aspNetCore"

although I have installed all the .Net Core extensions available

Here's my site configuration

and this is how I deployed my site

Please note, I have selected "Central US Region" to make sure it would work with .Net Core 3.1
Is there any details that would be helpful for me to provide to get my site up and running, I would be very greatful.
Many Thanks for you help

joshbooker · February 24, 2020, 12:17am

401 Access Denied is the error. So it’s an authentication problem. Maybe database credentials (?)
What do you see in the browser dev tools? You could try adding a blank home page with no data then publish and see if it loads.

Dominic_Lallemant · February 24, 2020, 12:51am

Hi Josh,
Thanks for your help.
What do you mean by "browser dev tools"

joshbooker · February 24, 2020, 1:01am

I mean open your site in the browser > F12 > refresh

Looks like you site is giving 401 Unauthorized and no other response bits are coming back.

It should look like this:

Looking at your VS screens shots, is this even a RadZen app? Looks like an MVC project.

joshbooker · February 24, 2020, 1:03am

I'd try:
RadZen > Deploy > ZIP (this creates Deploy.zip file in your project dir)
Then open this in the browser:
https://radzen1.scm.azurewebsites.net/ZipDeployUI
then simply drag the resulting Deploy.zip file and drop onto the page
done

You may have to start with a new Azure App.
HTH,
Josh

Dominic_Lallemant · February 24, 2020, 1:45am

It worked!!! finally, thanks a lot for your time Josh. much appreciated

Dominic_Lallemant · February 24, 2020, 1:50am

I created a new site, and deployed the zip file. The key was to create a new site. Thanks again

korchev · February 24, 2020, 5:40am

@Dominic_Lallemant FWIW I've mentioned the deploy to ZIP option in my second reply.

Dominic_Lallemant · February 24, 2020, 6:58am

Yes, you have, thank you but I think I could not get it to work because I had tried to deploy my site using other methods and I had never thought to create a new site first.