# Missing License Key **URL:** \ **Category:** Site Feedback\ **Created:** [November 16, 2022, 2:34pm UTC](https://forum.radzen.com/t/missing-license-key/12233 "2022-11-16T14:34:07Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![ShawnMack](https://forum.radzen.com/letter_avatar_proxy/v4/letter/s/3be4f8/32.png) [@ShawnMack](https://forum.radzen.com/u/ShawnMack)\ **Post date:** [November 16, 2022, 2:34pm UTC](https://forum.radzen.com/t/missing-license-key/12233/1 "2022-11-16T14:34:07Z")
This doesn't seem like the most accurate place to inquire about this but it's where the "Contact an Admin" link sent me. My company bought two Professional licenses. I received a link to follow up confirming my Email. When I follow the link it says the link is no longer valid. Therefore I can't get a license key. Perhaps I was too slow in responding, I'll fully admit. We had some production issues I was distracted with. I'd like to get that straightened out as quickly as possible. The email in my user profile is accurate. If there is a more appropriate place to ask this please let me know and I'll follow up there. Thank you in advance for your assistance. ---
**Author:** ![enchev](https://forum.radzen.com/user_avatar/forum.radzen.com/enchev/32/16_2.png) [@enchev](https://forum.radzen.com/u/enchev)\ **Post date:** [November 16, 2022, 2:41pm UTC](https://forum.radzen.com/t/missing-license-key/12233/2 "2022-11-16T14:41:34Z")
Hi @ShawnMack, You can write us at [info@radzen.com](mailto:info@radzen.com) with more info about your purchase. ---
**Author:** ![ShawnMack](https://forum.radzen.com/letter_avatar_proxy/v4/letter/s/3be4f8/32.png) [@ShawnMack](https://forum.radzen.com/u/ShawnMack)\ **Post date:** [November 16, 2022, 2:42pm UTC](https://forum.radzen.com/t/missing-license-key/12233/3 "2022-11-16T14:42:33Z")
On it. Thank you for your quick reply!